FREQUENTLY ASKED QUESTIONS
Do I have to sign a contract?
No.
Where do I meet the tutor for in person sessions?
I come to your home or meet the student at a public location (e.g. local public library, coffee shop).
How long is each session?
Sessions are typically one hour but can be tailored to the clients needs with respect to length and
frequency.
Can you communicate with my child's teacher?
Yes! I can communicate with a student's teacher to know exactly what concepts the student is experiencing difficulty with, and develop an effective plan of action.
How do I pay for tutoring sessions?
You can pay using cash, Venmo, PayPal, Cash App, Zelle, or credit card (Visa, MasterCard, Discover). Credit card processing is done via Square. An invoice will be sent via email 24 hours prior to the scheduled session, and payment is due before that lesson.
What equipment do I need if I would like to have online sessions?
For the best experience possible, you should have the following:
What video conferencing software do I need?
We use Zoom and Google Meet (formerly Google Hangouts).
Attendance Policy
Sessions may be scheduled as often as needed. No minimum number is required. All sessions are for the exact time scheduled. Students who arrive late will not be able to make up the missed time.
Cancellation Policy
If you need to cancel a session, please do so at least 24 hours prior to the scheduled session, and you may reschedule it at your earliest convenience. For missed sessions or late cancellations, the regular rate still applies.
How do I get more information? How do I schedule tutoring sessions?
There are two ways to contact us:
Do I have to sign a contract?
No.
Where do I meet the tutor for in person sessions?
I come to your home or meet the student at a public location (e.g. local public library, coffee shop).
How long is each session?
Sessions are typically one hour but can be tailored to the clients needs with respect to length and
frequency.
Can you communicate with my child's teacher?
Yes! I can communicate with a student's teacher to know exactly what concepts the student is experiencing difficulty with, and develop an effective plan of action.
How do I pay for tutoring sessions?
You can pay using cash, Venmo, PayPal, Cash App, Zelle, or credit card (Visa, MasterCard, Discover). Credit card processing is done via Square. An invoice will be sent via email 24 hours prior to the scheduled session, and payment is due before that lesson.
What equipment do I need if I would like to have online sessions?
For the best experience possible, you should have the following:
- headphones or earbuds with a microphone
- computer with a web camera
- broadband internet connection
- a dedicated space to work with minimal or no background noise
What video conferencing software do I need?
We use Zoom and Google Meet (formerly Google Hangouts).
Attendance Policy
Sessions may be scheduled as often as needed. No minimum number is required. All sessions are for the exact time scheduled. Students who arrive late will not be able to make up the missed time.
Cancellation Policy
If you need to cancel a session, please do so at least 24 hours prior to the scheduled session, and you may reschedule it at your earliest convenience. For missed sessions or late cancellations, the regular rate still applies.
How do I get more information? How do I schedule tutoring sessions?
There are two ways to contact us:
- e-mail: penrosetutoring86@gmail.com
- click here to fill out the inquiry form and send a message
