FREQUENTLY ASKED QUESTIONS
Do I have to sign a contract?
No.
Where do I meet the tutor for in person sessions?
I come to your home or meet the student at a public location (e.g. local public library, coffee shop).
How long is each session?
Sessions are typically 1 hour but can be tailored to the clients needs with respect to length and
frequency.
Can you communicate with my child's teacher?
Yes! I can communicate with a student's teacher to know exactly what concepts the student is experiencing difficulty with, and develop an effective plan of action.
What types of payment do you accept?
I accept cash, personal check, PayPal, Venmo, and credit card (Visa, MasterCard, Discover, American Express). Credit card processing is done via Square. Checks should be made payable to Penrose Tutoring and Learning LLC.
What equipment do I need for online sessions?
For the best experience possible, you should have the following:
Attendance Policy
Appointments may be scheduled as often as needed. No minimum number of sessions is required. All appointments are for the exact time scheduled. Students who arrive late will not be able to make up the missed time.
Cancellation Policy
If you need to cancel a session, please do so at least 24 hours before the scheduled session.
For a missed session or late cancellation, the regular rate still applies.
How do I get more information? How do I schedule tutoring sessions?
There are three ways to contact me:
Do I have to sign a contract?
No.
Where do I meet the tutor for in person sessions?
I come to your home or meet the student at a public location (e.g. local public library, coffee shop).
How long is each session?
Sessions are typically 1 hour but can be tailored to the clients needs with respect to length and
frequency.
Can you communicate with my child's teacher?
Yes! I can communicate with a student's teacher to know exactly what concepts the student is experiencing difficulty with, and develop an effective plan of action.
What types of payment do you accept?
I accept cash, personal check, PayPal, Venmo, and credit card (Visa, MasterCard, Discover, American Express). Credit card processing is done via Square. Checks should be made payable to Penrose Tutoring and Learning LLC.
What equipment do I need for online sessions?
For the best experience possible, you should have the following:
- headphones with a microphone and speakers
- webcam
- broadband internet connection (cable modem/DSL)
- a GMail account in order to access Google Hangouts
- a Zoom Video Conferencing account to use Zoom
Attendance Policy
Appointments may be scheduled as often as needed. No minimum number of sessions is required. All appointments are for the exact time scheduled. Students who arrive late will not be able to make up the missed time.
Cancellation Policy
If you need to cancel a session, please do so at least 24 hours before the scheduled session.
For a missed session or late cancellation, the regular rate still applies.
How do I get more information? How do I schedule tutoring sessions?
There are three ways to contact me:
- via phone/text: (314) 996-9894
- via e-mail: penrosetutoring86@gmail.com
- click here to fill out the inquiry form and send a message
