FREQUENTLY ASKED QUESTIONS
Do I have to sign a contract?
No.
Where do I meet the tutor for in person sessions?
I come to your home or meet the student at a public location (e.g. local public library, coffee shop).
How long is each session?
Sessions are typically one hour but can be tailored to the clients needs with respect to length and
frequency.
Can you communicate with my child's teacher?
Yes! I can communicate with a student's teacher to know exactly what concepts the student is experiencing difficulty with, and develop an effective plan of action.
What types of payment do you accept?
I accept cash, PayPal, Venmo, and credit card (Visa, MasterCard, Discover). Credit card processing is done via Square. An invoice will be sent via email 48 hours prior to the scheduled session, and payment is due before that lesson.
What equipment do I need for online sessions?
For the best experience possible, you should have the following:
Attendance Policy
Sessions may be scheduled as often as needed. No minimum number is required. All sessions are for the exact time scheduled. Students who arrive late will not be able to make up the missed time.
Cancellation Policy
If a session needs to be canceled, please do so at least 24 hours prior to the scheduled session, and you may reschedule it at your earliest convenience. For a missed sessions or late cancellations, the regular rate still applies.
How do I get more information? How do I schedule tutoring sessions?
There are three ways to contact me:
Do I have to sign a contract?
No.
Where do I meet the tutor for in person sessions?
I come to your home or meet the student at a public location (e.g. local public library, coffee shop).
How long is each session?
Sessions are typically one hour but can be tailored to the clients needs with respect to length and
frequency.
Can you communicate with my child's teacher?
Yes! I can communicate with a student's teacher to know exactly what concepts the student is experiencing difficulty with, and develop an effective plan of action.
What types of payment do you accept?
I accept cash, PayPal, Venmo, and credit card (Visa, MasterCard, Discover). Credit card processing is done via Square. An invoice will be sent via email 48 hours prior to the scheduled session, and payment is due before that lesson.
What equipment do I need for online sessions?
For the best experience possible, you should have the following:
- headphones with a microphone and speakers
- webcam
- broadband internet connection (cable modem/DSL)
- a GMail account in order to access Google Hangouts
- a Zoom Video Conferencing account to use Zoom
Attendance Policy
Sessions may be scheduled as often as needed. No minimum number is required. All sessions are for the exact time scheduled. Students who arrive late will not be able to make up the missed time.
Cancellation Policy
If a session needs to be canceled, please do so at least 24 hours prior to the scheduled session, and you may reschedule it at your earliest convenience. For a missed sessions or late cancellations, the regular rate still applies.
How do I get more information? How do I schedule tutoring sessions?
There are three ways to contact me:
- via phone/text: (314) 996-9894
- via e-mail: penrosetutoring86@gmail.com
- click here to fill out the inquiry form and send a message
