Frequently Asked Questions
Where do I meet the tutor for in person sessions?
We come to your home or meet the student at a public location (e.g. local public library, coffee shop).
How long is each session?
In person sessions are one hour but can be tailored to the clients needs as far as frequency and length.
What types of payment do you accept?
We accept cash, check, PayPal, and Venmo. Checks should be made payable to Penrose Tutoring and Learning LLC.
What equipment do I need for online sessions?
For the best experience possible, you shou have the following:
Attendance Policy
Appointments may be scheduled as often as needed. No minimum number of sessions is required. All appointments are for the exact time scheduled. If a regular weekly time is reserved, students are responsible for arriving to their session without a reminder from Penrose Tutoring and Learning LLC. Students who arrive late will not be able to make up the missed time.
Cancellation Policy
If you need to cancel a session, please do so at least 24 hours before the scheduled session.
For a missed session or late cancellation, the regular rate still applies.
How do I get more information? How do I schedule tutoring sessions?
There are three ways to contact us:
Where do I meet the tutor for in person sessions?
We come to your home or meet the student at a public location (e.g. local public library, coffee shop).
How long is each session?
In person sessions are one hour but can be tailored to the clients needs as far as frequency and length.
What types of payment do you accept?
We accept cash, check, PayPal, and Venmo. Checks should be made payable to Penrose Tutoring and Learning LLC.
What equipment do I need for online sessions?
For the best experience possible, you shou have the following:
- microphone & speakers
- webcam
Attendance Policy
Appointments may be scheduled as often as needed. No minimum number of sessions is required. All appointments are for the exact time scheduled. If a regular weekly time is reserved, students are responsible for arriving to their session without a reminder from Penrose Tutoring and Learning LLC. Students who arrive late will not be able to make up the missed time.
Cancellation Policy
If you need to cancel a session, please do so at least 24 hours before the scheduled session.
For a missed session or late cancellation, the regular rate still applies.
How do I get more information? How do I schedule tutoring sessions?
There are three ways to contact us:
- via phone/text: (314) 996-9894
- via e-mail: penrosetutoring86@gmail.com
- click here to fill out the inquiry form and send a message