Almost everyone dislikes conflict. In fact, most people try to avoid it if possible. However, it is very important that children of all ages (and adults) develop conflict resolution skills. Understanding when they are involved in conflict and how to effectively handle the situation can help improve relationships, increase understanding, and reduce tension between individuals. Below are eight ways to effectively manage a conflict situation.
“I’m sorry that you are hurt. That was not my intent.”
“I hear you.”
“You have a compelling perspective. Let me think about that.”