Penrose Tutoring
  • About
    • Tutors
    • Why the name Penrose?
    • FAQs
  • Testimonials
  • Tutoring
    • Key Signs Your Child May Benefit From Tutoring
    • Mathematics
    • Language Arts
    • Summer Tutoring
    • In Person & Online Tutoring
  • Contact Us
  • Resources
    • Blog
  • Online Tutoring

8 Ways To Effectively Manage Conflict Situations

9/23/2014

0 Comments

 
Picture
Almost everyone dislikes conflict. In fact, most people try to avoid it if possible. However, it is very important that children of all ages (and adults) develop conflict resolution skills. Understanding when they are involved in conflict and how to effectively handle the situation can help improve relationships, increase understanding, and reduce tension between individuals. Below are eight ways to effectively manage a conflict situation.

  1. Stop, breathe, and think - Avoid reacting. Realize the changes in your body (heart rate increases, adrenaline rush. Take a few deep breaths, and tell yourself “I can handle this situation.”

  2. Respond to the person with statements that will not escalate the conflict - Examples:

           “Thanks for letting me know how you feel.”

           “I’m sorry that you are hurt. That was not my intent.”

           “I hear you.”

           “You have a compelling perspective. Let me think about that.”

  1. Remove yourself from the situation - You can say the following: “I will talk to you when I am calm.” or “I will talk to you when you are calm.” Talking when both parties are angry does not help take steps toward a reasonable resolution.

  2. Be aware of your body language and the words you choose to use - Bad body language never whispers, and the wrong choice of words can make the situation much worse.

  3. Use a lower tone of voice - A soft, calm, and confident voice can be very powerful.

  4. Avoid using statements that lay blame - They only make the situation worse, and show that you are not taking responsibility for your actions if you are wrong.

  5. Deal with the issue at hand - Only discuss what is relevant to the situation at hand. Adding unrelated subjects to the conversation will only “add fuel to the fire”.

  6. Reflect - Think about how you will/can effectively handle a similar situation if it were to arise in the future. Use each conflict situation as a learning experience to help further strengthen your conflict resolution skill set.

0 Comments



Leave a Reply.

    Author

    Randy Sally

    View my profile on LinkedIn

    Archives

    June 2023
    June 2020
    September 2019
    July 2019
    April 2018
    March 2018
    February 2018
    January 2018
    November 2017
    October 2017
    August 2017
    June 2017
    March 2017
    February 2017
    January 2017
    July 2016
    May 2016
    April 2016
    January 2016
    December 2015
    October 2015
    September 2015
    August 2015
    July 2015
    May 2015
    March 2015
    February 2015
    January 2015
    December 2014
    November 2014
    October 2014
    September 2014
    August 2014
    July 2014
    June 2014
    May 2014
    April 2014
    March 2014
    February 2014
    January 2014
    December 2013
    November 2013
    October 2013
    June 2013
    May 2012

    Categories

    All
    Acrostic Poems
    Classroom Management
    Classroom Time Saving Tips
    Common-core-standards
    Digital-media-overload
    Girls & Body Image
    Help With Homework
    Managing Homework Stress
    Middle School Interviews
    Modeling For Young Readers
    Mother's Day
    Multiplication War
    Online Safety
    Parent -Teacher Conferences
    Poetry
    SKUNK
    Time Management

    RSS Feed

Powered by Create your own unique website with customizable templates.
Photo from One Way Stock
  • About
    • Tutors
    • Why the name Penrose?
    • FAQs
  • Testimonials
  • Tutoring
    • Key Signs Your Child May Benefit From Tutoring
    • Mathematics
    • Language Arts
    • Summer Tutoring
    • In Person & Online Tutoring
  • Contact Us
  • Resources
    • Blog
  • Online Tutoring